To become a top
performer, you will need to open yourself up to feedback from those around you.
Here are some steps you can take to ease the sting of criticism and begin to
make it work for you, instead of against you.
1. Hit the Pause Button - It is important to maintain your composure and not lash back or respond defensively to criticism. Take a breath. Do not do or say anything. This brief pause not only helps you compose yourself and prepare to listen to what the other person has to say, it demonstrates your poise and self-confidence. Maintaining your composure when criticized shows that you are in control.
2. Turn on Your Brain and Turn off Your Emotions - It is important to disconnect your automatic emotional response to criticism. Otherwise, you will not be able to objectively consider the value of the information. Focus on the words and facts, not on the feelings they generate within you. Regardless of how undiplomatic-ally the other person is in delivering the feedback, tell yourself that it is designed to help you improve, not to tear you down.
3. Listen carefully - Listen intently to what the other person is saying. If you are busy formulating your rebuttal, you may miss some valuable information that can help you avoid errors in the future or improve your overall performance.
While any criticism can be discouraging, it is important to keep in mind that negative feedback can contribute significantly to faster growth and higher performance.
1. Hit the Pause Button - It is important to maintain your composure and not lash back or respond defensively to criticism. Take a breath. Do not do or say anything. This brief pause not only helps you compose yourself and prepare to listen to what the other person has to say, it demonstrates your poise and self-confidence. Maintaining your composure when criticized shows that you are in control.
2. Turn on Your Brain and Turn off Your Emotions - It is important to disconnect your automatic emotional response to criticism. Otherwise, you will not be able to objectively consider the value of the information. Focus on the words and facts, not on the feelings they generate within you. Regardless of how undiplomatic-ally the other person is in delivering the feedback, tell yourself that it is designed to help you improve, not to tear you down.
3. Listen carefully - Listen intently to what the other person is saying. If you are busy formulating your rebuttal, you may miss some valuable information that can help you avoid errors in the future or improve your overall performance.
While any criticism can be discouraging, it is important to keep in mind that negative feedback can contribute significantly to faster growth and higher performance.
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