Dealing With Incompetence

Like so many things, incompetence seems to be represented by a bell shaped curve. There is always going to be a small percentage of people who are near the top, most people will fall somewhere near the middle, and a few will lie toward the bottom.

A few people in each field will be really good, most will be sort of average, and there will always be a few that make you wonder how in the world they manage to make a living.

Many people complain about incompetence, are bothered by it, discuss its rampant trend with others, and spend valuable time and energy hoping and wishing it would go away. I’ve seen people so upset about obvious incompetence that I thought they might have a heart attack or a nervous breakdown. Instead of seeing it as a necessary evil, they get all worked up, often compound the problem with their harsh reaction, and bang their head against the wall in frustration. In the end, nothing was accomplished except that the frustrated person had an emotional meltdown and made himself look bad.

In no way am I saying it’s pleasant to deal with incompetence, but if you want to avoid feeling so irritated, it’s important that you stop being so surprised and caught off guard by it. It’s helpful to understand that some degree of incompetence is about as predictable as an occasional rainy day.

The next time you run into incompetence, even if it’s deliberate, see if you can make the best of it, rectify the situation if possible, and then go on with your day. --